As the summer sales season gets underway, Citizens Advice Esher & District warns that over a third of online shoppers are having their goods arrive late, damaged or in some cases lost altogether. Other common issues include parcels being left in unsecure locations...

Citizens Advice Esher & District is warning people to be extra vigilant when transferring money online to pay builders and other tradespeople. In a recent case dealt with by the local advisory service, an individual lost thousands of pounds when paying a supplier in...

This is a reminder to be wary of buying goods from a stranger selling from a car. You can’t return the goods because you don’t know where the seller is and you can’t contact the seller because you are unlikely to have the right details. If you buy goods from a car and...

Currently there is no emergency homeless accommodation in Elmbridge. We have joined forces with Citizens Advice Elmbridge (West) to find out more about why people become homeless and what their experience is of dealing with Elmbridge Council and local charities. We...