Although the national Citizens Advice service is over 75 years old, our local centre has been advising the residents and workers of Elmbridge since May 1973.
Initially called the ‘Esher & Molesey Citizens Advice Bureau’, we were first located in Old Church Path, Esher. After a brief time at Dawes Court in Esher High Street we moved into our current premises, Harry Fletcher House near the Civic Centre in 1994 and changed our name to ‘Esher & District’ the following year.
Over the years our information and case recording systems have moved from paper and books to online. At the same time, the problems people face have become more complex and time-consuming. Our staff have undergone intensive training and acquired new skills to adapt to these changes and improve the service to clients.
Today we have a small paid team and over 50 volunteers working as either highly-trained advisers, support staff or Trustees. The market rate for the hours these skilled volunteers donate each year is an incredible £275,000.
Long may we continue to provide our vital service to the local community.