Online Self Help
The national Citizens Advice website citizensadvice.org.uk has practical, reliable self help information to help you solve your problems. The website also includes frequently asked questions in other languages. The information is continually reviewed by our team of advisers and covers the law in England.
Debt and Money
The following pages will give you the information you need to make the right choices, including help to deal with your debt problems Link to Debt and money advice
Relationships & Family
Find out what your rights are if your relationship has broken down. You can also find out how to deal with things like making a will Link to Relationships and family advice
Benefits
It’s important to make sure that you get all the help that you’re entitled to. These pages give you information on benefits and tax credits if you are working or unemployed Link to Benefits advice
Employment
Having a job is an essential part of most people’s lives. When you are in work, you can be faced with many difficult issues, so it is essential to know what your rights are Link to Employment advice
Housing
Housing issues will always arise and therefore you need to know your rights and responsibilities. You could also find yourself threatened with eviction Link to Housing advice
Consumer
When you buy goods or services the law gives you consumer rights. These protect you from being treated unfairly by a trader Link to Consumer advice
Tax
Understanding tax and how it affects you can be complicated. These pages show you how to work out whether you need to pay income tax and how it’s collected Link to Tax advice
Education
Making decisions about your family’s education can be difficult. Here you can find information about education for all stages of life, from pre-school to adult education Link to Education advice
Healthcare
Problems about health care range from knowing what you are entitled to from the NHS to how to complain if the service is poor Link to Healthcare advice
Discrimination
You may have been treated unfairly in some situations, but this is not always against the law. Link to Discrimination advice
Law and Rights
As a member of British society you have rights and responsibilities. These pages inform you about legal and civil rights Link to Law and Rights advice