Self Help Guide Citizens Advice Esher and District

Online Self Help

The national Citizens Advice website citizensadvice.org.uk has practical, reliable self help information to help you solve your problems. The website also includes frequently asked questions in other languages. The information is continually reviewed by our team of advisers and covers the law in England.

Debt and Money

The following pages will give you the information you need to make the right choices, including help to deal with your debt problems Link Click Here

Relationships & Family

Find out what your rights are if your relationship has broken down. You can also find out how to deal with things like making a will Link Click Here

Benefits

It’s important to make sure that you get all the help that you’re entitled to. These pages give you information on benefits and tax credits if you are working or unemployed Link Click Here

Employment

Having a job is an essential part of most people’s lives. When you are in work, you can be faced with many difficult issues, so it is essential to know what your rights are Link Click Here

Housing

Housing issues will always arise and therefore you need to know your rights and responsibilities. You could also find yourself threatened with eviction Link Click Here

Consumer

When you buy goods or services the law gives you consumer rights. These protect you from being treated unfairly by a trader Link Click Here

Tax

Understanding tax and how it affects you can be complicated. These pages show you how to work out whether you need to pay income tax and how it’s collected Link Click Here

Education

Making decisions about your family’s education can be difficult. Here you can find information about education for all stages of life, from pre-school to adult education Link Click here

Healthcare

Problems about health care range from knowing what you are entitled to from the NHS to how to complain if the service is poor Link Click Here

Discrimination

You may have been treated unfairly in some situations, but this is not always against the law. Link Click Here

Law and Rights

As a member of British society you have rights and responsibilities. These pages inform you about legal and civil rights Link Click Here