Join Us

We operate through a team of over 30 highly-trained volunteer advisers and other dedicated volunteers, supported by a small paid team who provide supervision and training and who run the charity.

If you are interested in helping us to deliver our vital service to the local community, these are our current opportunities.

Volunteer with us

We could not operate without our amazing volunteers.

All sorts of people volunteer with us and for many different reasons, but one thing that unites them all is that they find it challenging, rewarding and varied.  It’s a chance to make an active difference to people’s lives in your community.

Volunteering with us offers you:

  • a chance to meet new people
  • new skills
  • an opportunity to contribute to your community
  • full training
  • enhanced employability skills.

These are our current volunteer role opportunities:

Treasurer to the Trustee Board

We’re looking for a finance professional to join our Board to provide general financial direction to our charity with an income of c£140,000k and be ‘hands-on’ with all aspects of financial management.  For more information read this role description


We’re looking for new volunteers to join our friendly team of 30 volunteer advisers at our office in Esher.  For more information read this role description.

Fundraising support

We need a motivated individual to support our vital fundraising work and gain valuable skills to increase your employability. For more information read this role description.

Research & campaigns

We are seeking someone to assist with our research and campaigns work. With a keen interest in current social policy issues, you will help us to use our client stories to change things for the better. For more information read this role description.

Reception & administration

Are you looking to gain customer service experience?   Volunteer as a receptionist and admin support worker to contribute to the smooth running of our advice service. For more information read this role description.

If you’re interested in any of these volunteer roles, please use the contact form on this page and we’ll be in touch.

Work with us

Our small team of paid staff provide expert support and supervision to our volunteers, and ensure that our charity is well run.  These are our current opportunities:

Chief Executive Officer

Location: Esher

Salary: £32-42,000 FTE depending on qualifications and experience, plus 6% pension

Minimum: 22 hours a week

Type of contract: Permanent

Closing date for applications: Midnight Sunday 3 November 2019

Interview date: TBC

For further details and to apply email: or download application form below

We are seeking a Chief Executive Officer who can lead a dedicated and highly professional team of paid staff and volunteers to provide our advice service in east Elmbridge.

Serving the local community since 1973, our office helps around 3,000 people every year with over 12,500 problems. Our services are funded by local and national contracts and grants, and we work with a range of stakeholders including the local authority, housing associations and other charities. Our annual income is approximately £140,000.

As CEO you will work closely with the Trustee Board and other local organisations, combining strategic and operational skills with a strong motivation to take up new opportunities to develop services for our local community. As part of a small paid team, you will also supervise some of our advice sessions so will need to demonstrate your ability and experience to meet our organisation’s competence requirements for this role.

We are a registered charity with an experienced Board of Trustees who are ambitious and determined to assist local people when they really need a helping hand and sound advice. We are accredited by and part of the National Citizens Advice network.

We recognise the positive value of diversity and flexible working arrangements. We promote equality and challenge discrimination. We therefore welcome and encourage job applications from people of all backgrounds, including those wishing to have flexible working arrangements.

For further information:

Job information pack

Application form

Guidance notes for application form


Your Details

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Tell Us A Little About Yourself

Are you retired? Are you a full-time parent? previous work? Are you a student? Any special skills you would like to tell us about?

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