Click here for Opening hours at Esher bureau
or click here to find your nearest bureau.
The Department for Work and Pensions leads the Government's response to some of the biggest issues facing the country - welfare and pension reform - and is a key player in tackling child poverty. It is the biggest public service delivery department in the UK and serves over 20 million customers.
The Pension Service is part of the Pension, Disability and Carers Service (PDCS) which is an executive agency of the Department for Work and Pensions (DWP). It provides its customers with pensions, benefits and retirement information – for example, State Pension and Pension Credit.
The Disability and Carers Service is part of the Pension, Disability and Carers Service (PDCS) which is an executive agency of the Department for Work and Pensions (DWP). It provides financial support for customers claiming disability benefits and their carers – for example, Disability Living Allowance and Carer’s Allowance.
Plus Jobcentre Plus is a government agency supporting people of working age from welfare into work, and helping employers to fill vacancies.

This site provides an online benefit check to assess your eligibility for benefits.
website: www.turn2us.org.uk/
Turn2us helps people access the money available to them – through welfare benefits, grants and other financial help.
Henry Smith Charity - tel 01372 465755
Walton on Thames Charity - tel 01932 220242
Soldiers, Sailors, Airmen and Families Association Forces Help - tel 01372 463789
Other Financial Organisations
Elmbridge Credit Union Ltd - tel 01932 867232 (A Co-operative that operates similarly to a bank, but is owned and controlled by the people who use its services)
Personal Financial Advice If you are considering taking financial advice for the first time (mortgages, occupational pensions, investments etc) visit www.unbiased.co.uk who will help you find a local independent financial adviser in your area, and they offer a voucher for your first appointment.
TAX AID is a charity that helps people on low incomes with their tax affairs.
TaxAid helps people on low incomes to understand the bits of the tax system that apply to them (safely ignoring the confusing 98% that don’t), pay only the right amount of tax and help them resolve crises when things go wrong
See our
Budgeting Tool
for a comprehensive review of your financial status and a detailed report on how to handle your debt.