About the site

The Esher & District website is the public information service of Citizens Advice, providing residents and workers in Esher & District with round-the-clock access to CAB information on their rights - including benefits, housing and employment, and on debt, consumer and legal issues.

We aim to empower people by providing them with the information they need to solve their own problems and to signpost them to appropriate advice when necessary. A lot of the core information on this web site comes from our national website www.Adviceguide.org.uk with local information provided by the Esher & District Bureau.We hope to help you to have a better understanding of your rights and entitlements, and also to take the first steps in resolving your problems.

The information in this website is for general guidance on your rights and responsibilities. If you need more details on your rights or legal advice about what action to take, please contact an advisor or solicitor.

For help on choosing and using a solicitor, go to ‘Using a solicitor’ in Adviceguide.

For details of solicitors and legal services in your area, visit the online directory of the CLSdirect website (run by the Legal Services Commission).

Where appropriate, you are clearly directed to additional sources of expert advice, so you can find further help on questions.

The Adviceguide website is published in English and Welsh, and covers the law in England, Wales, Scotland and Northern Ireland. The FAQs in each topic section are also available in ethnic community languages (Chinese, Bengali, Gujerati, Punjabi, and Urdu).

 The Esher & District web site is updated regularly so as to maintain its accuracy and reliability, addition to these regular updates, we have a rolling programme of enhancements to the website, with regard to both content and usability.

 The team at Esher & District Citizens Advice that are responsible for producing the content of this website would appreciate your comments and suggestions click here to send us feedback 

Discrimination policy

Citizens Advice is committed to equality of access and opportunity across the CAB service and works to comply with the following legislation:

• Disabled Persons Employments Acts 1944 and 1958
• Disability Discrimination Act 1995
• 1976 Race Relations Act
• 1984 Commission for Racial Equality Code of Practice
• Sex Discrimination Acts.

 In addition Citizens Advice recognises that legislation can promote discrimination against certain groups and works to eliminate this happening through its’ various policies, induction processes and training programmes

The Citizens Advice

is the national association for Citizens Advice Bureaux across England and Wales - setting and monitoring standards, providing support, guidance and services.

 The governing body of Citizens Advice is a Trustee Board whose members are both company directors and charity trustees. The Trustee Board is responsible for supporting the aims and principles and developing a strategy for the CAB service. The Board delegates operational and staffing matters to the Chief Executive of Citizens Advice.

I t receives funding from government and other sources to cover the cost of the organisation and to support the services provided to affiliated Citizens Advice Bureaux. Citizens Advice operates broadly under similar rules and regulations to those governing executive Non Departmental Public Bodies (NDPBs) and, as such, it is subject to a comprehensive review every five years.

The Office for Public Management was commission